PRIVACY POLICY
OTUM recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.otumluxury.com. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
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The domain name https://www.otumluxury.com (hereinafter referred to as "Website") is owned by OTUM, an Indian Proprietorship Company having its office in Jalandhar, Punjab, India.
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I. Information we collect
We collect personally identifiable information such as: email, name, phone number, address from you when you set up a free account with the Website. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We may also collect your credit card/debit card information, net banking details, or other payment instrument details(collectively “Sensitive Information”) names of people to whom purchases have been shipped including address and telephone numbers, IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, etc (collectively "Personal Information") while placing an order. We do use your contact information and may also maintain a record of your product interests to send you offers based on your previous orders and your interests.
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II. Use of Demographic and Profile Data
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in--and to display content according to your preferences.
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III. Cookies
We may track your preferences and activities on the Site. A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user and may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies. The website places both permanent and temporary cookies in your computer's hard drive. Website cookies do not contain any of your personally identifiable information.
By continuing the use of the Site, you are agreeing to our use of cookies. If you do not agree to our use of cookies, you can block them in your browser setting, but you may lose some functionality on the Site.
IV. Retention and Usage of Sensitive Personal Data or Information
Except as reasonably required or otherwise permitted or required by applicable law or regulatory requirements, OTUM endeavors to retain your Sensitive Personal Data or Information only for as long as it believes is necessary to fulfill the purposes for which the Sensitive Personal Data or Information was collected (including, for the purpose of meeting any legal, administrative, accounting, regulatory or other reporting requirements or obligations). This Sensitive Personal Data or Information is safeguarded against inappropriate access and disclosure, as per this Privacy Policy.
We also maintain appropriate and adequate administrative, technical and physical safeguards designed to protect your Personal and Sensitive Information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
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V. Sharing of personal information
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We do not rent or sell your Personal and Sensitive Information to any third party. OTUM and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
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VI. Links to Other Sites
Currently, our site does not link to other websites that may collect personally identifiable information about you. However, In the future, if we may link to other websites, such as Blogging or Affiliates, then OTUM is not responsible for the privacy practices or the content of those linked websites.
However, we always make our best efforts to get linked only to the trusted websites that use the information only for offers or their related services and not for criminal or any other fraud activities.
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VII. Information Security Practices and Procedures
OTUM endeavors to maintain physical, technical and procedural safeguards that are appropriate to protect your Personal Information including Sensitive Personal Data or Information against loss, misuse, copying, damage or modification and unauthorized access or disclosure Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party.
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VIII. Choice/Opt-Out
The Website provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all OTUM lists and newsletters, we provide 3 easy ways to opt-out of future solicitations:
1. You may use the opt-out link found in any email solicitation that you may receive.
2. You may also choose to opt-out, via sending your email address to: otumluxury@gmail.com
3. You may also send a written remove request to OTUM at the registered office at – 259, New Garden Colony, Khurla Kingra Road, Jalandhar, Punjab, India Pincode - 144003
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The information contained on this website is for general information purposes only. The information is provided by OTUM and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
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In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website, you are able to link to other websites which are not under the control of. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, OTUM takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.